For small and medium-sized enterprises (SMEs) in Sussex, managing international shipments can be complex. Brexit, changing regulations and different requirements across countries mean there’s little room for error when it comes to customs paperwork. Documentation that isn’t completed correctly can lead to delays, fines or even rejected shipments, all which impact customer relationships and cash flow. 

We help Sussex SMEs take the stress out of customs documentation and make sure their paperwork is accurate, compliant and handled properly. With the right support in place, international shipping becomes far more manageable, allowing you to focus on running and growing your business. 

Based in Eastbourne and Hailsham, we work closely with local businesses to support imports and exports across Europe and worldwide, providing practical guidance and dependable logistics support every step of the way. 

Why customs documentation matters 

Correct customs documentation is essential for keeping goods moving legally and efficiently across borders. Even small errors can cause disruption, leading to: 

  • Delayed shipments and missed delivery deadlines 
  • Extra charges, fines or penalties 
  • Goods being held, confiscated or even denied entry 
  • Frustrated customers and potential reputational damage 

We see first-hand how admin issues can affect day-to-day operations. Getting documentation right not only helps avoid delays but also reduces pressure on your internal teams and supports more predictable cash flow. 

The challenges Sussex SMEs face 

Many Sussex SMEs deal with these challenges when it comes to customs documentation. We help businesses dealing with: 

  • Limited in-house experience with international logistics 
  • Complex and still-evolving post-Brexit regulations 
  • Multiple import and export destinations across Europe and beyond 
  • Tight deadlines for urgent or rushed orders 

These challenges can make international shipping feel confusing and complicated. Our role is to simplify the process, provide clear guidance and make sure your shipments meet all requirements before they leave. 

How we support your customs documentation 

Our customs documentation services are designed around the practical needs of Sussex SMEs. We support you by: 

  • Preparing and checking all your import and export paperwork
  • Assisting with customs codes, duties and taxes 
  • Managing documentation for European and worldwide shipments
  • Offering actionable advice to help avoid delays or errors 

By handling your documentation, we help you lower the risk of any expensive mistakes and free up time for your team. For example, one of our customers (a Sussex-based supplement company exporting to Europe) relies on us to manage their customs paperwork. This way their team is available to focus on production and sales rather than customs admin. 

Supporting your wider import and export needs 

Customs documentation is just one part of successful international shipping. In addition to paperwork support, we offer end-to-end logistics services, including: 

By managing both your documentation and transportation, we keep shipments moving efficiently from start to finish. This integrated approach helps minimise delays and control costs while maintaining a reliable service for your customers. 

The benefits of expert customs support 

When you work with us for customs documentation support, you benefit from: 

  • Faster shipping: Correct paperwork helps avoid interruptions at borders 
  • Cost savings: Reduced risk of fines, storage fees and any unexpected charges 
  • Time efficiency: Less admin for your internal teams 
  • Compliance: Reassurance that regulations are being met 
  • Trustworthy delivery: Shipments arrive as planned, supporting strong customer relationships 

We regularly support Sussex manufacturers and exporters shipping goods across Europe and worldwide, helping them meet deadlines and deliver reliably to their customers. 

Why work with Express & Global? 

As a trusted logistics partner for Sussex SMEs, we combine local knowledge with international expertise. With depots in Eastbourne and Hailsham, we’re able to offer flexible support that adapts to seasonal peaks, urgent deliveries or long-term growth plans. 

Our customs documentation service is fully combined with our wider logistics offering which includes storage, fulfilment and pallet delivery across East Sussex. This means fewer handovers, clearer communication and smoother supply chain management for your business. 

When you work with us, you receive: 

  • End-to-end logistics support 
  • Expert handling of customs requirements 
  • Reliable delivery across Europe and worldwide 
  • Flexible solutions tailored to your business 

Customs documentation doesn’t need to be an obstacle to business growth. With experienced support in place, you can actually focus on sales, customer service and expansion, meanwhile we manage compliance, paperwork and shipping. 

Whether you’re exporting festive products, manufactured goods or perishable items, we make sure each shipment meets legal requirements and arrives on time. For Sussex SMEs looking to grow internationally, professional customs documentation support helps minimise risk, save time and protect customer relationships. 

Get in touch with our team in Eastbourne or Hailsham to find out how we can support your customs documentation and simplify your import and export operations.